A female healthcare professional in scrubs having a conversation on the phone.

Consulting with your doctor remotely

Dashboard

/

Consulting with your doctor remotely

Telehealth is a practical alternative to face-to-face consultations

Telehealth services can make it easier for people in rural and remote areas to contact healthcare professionals. It often involves the use of voice or video from your mobile phone or computer.

What are the benefits?

With telehealth, you can talk to your healthcare professional without leaving the comfort of your home and reduce the need to travel. If you’ve seen them in the last 12 months, they may be able to bulk bill their service.

Using telehealth can also give you greater access to more healthcare professionals based in other areas that can help with your recovery.

If you are unwell or need to isolate, telehealth also means you don’t have to travel far or risk spreading illness.

Find a provider that offers a telehealth consultation

If you have a preferred healthcare professional, check if they’re set up for telehealth. If they’re not, you can find a provider that offers telehealth consultations via digitalhealth.gov.au.

Cardiologist Dr Edwina Win-Lun and Melissa share tips on how to get the most out of your healthcare appointments in rural or remote areas.

Last updated22 July 2024

Heart Foundation is a registered charity

© 2024 National Heart Foundation of Australia ABN 98 008 419 761